At Pehnopanti.com, we respect your privacy and value the trust you place in us.
This Privacy Policy describes how we collect, use, store, and protect your personal information when you visit or make a purchase from our website.
1. Information We Collect
We collect information to provide you with a smooth and personalized shopping experience, including:
Order and communication data: Records of your orders, feedback, or inquiries you make through email or WhatsApp.
Personal details: Name, email address, phone number, billing and shipping address.
Payment details: Limited payment information required to process your order (processed securely through our payment partners).
Device information: IP address, browser type, device type, and cookies to help us improve site performance.
2. How We Use Your Information
We use your personal data to:
- Process and deliver your orders.
- Communicate with you about your purchases, offers, and updates.
- Improve our website, products, and customer service.
- Prevent fraud, maintain security, and comply with legal obligations.
- Personalize your shopping experience through recommendations and offers relevant to your interests.
We never sell or rent your personal data to any third party.
3. Cookies & Tracking Technologies
Pehnopanti.com uses cookies and similar technologies to:
Display relevant ads or promotions.
Remember your preferences and shopping cart.
Understand browsing patterns and improve user experience.
You can choose to disable cookies in your browser settings, but some parts of the website may not function properly without them.
4. Data Protection & Security
We use secure servers, SSL encryption, and trusted third-party payment gateways to safeguard your information.
Your personal data is accessible only to authorized personnel, and we regularly review our security systems to prevent unauthorized access, alteration, or misuse.
5. Sharing of Information
We may share limited information with:
- Payment processors to complete transactions securely.
- Courier and logistics partners to deliver your orders.
- IT and marketing service providers who help us operate our business, bound by confidentiality agreements.
All such third parties are required to handle your data safely and lawfully.
6. Your Rights
You have the right to:
Opt out of marketing communications at any time by clicking “Unsubscribe” in our emails or contacting us directly.
Access or correct your personal information.
Request deletion of your data (subject to order and legal requirements).
7. Policy Updates
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements.
All updates will be posted on this page with the revised date.
